Return & Refund Policy
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Brahman Industries – Return & Refund Policy
Effective Date: [Insert Date]
At Brahman Industries, we value your satisfaction and strive to ensure that every product you purchase meets your expectations. If you are not fully satisfied with your purchase, we’re here to help.
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1. Eligibility for Returns
Products can be returned within [7/14/30] days from the date of delivery.
To be eligible for a return, the item must be:
Unused and in the same condition that you received it.
In its original packaging with all accessories, manuals, and labels intact.
Proof of purchase (invoice or order confirmation) is required.
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2. Non-Returnable Items
Certain items cannot be returned, such as:
Customized or special-order products.
Items that have been installed, altered, or damaged after delivery.
Perishable or consumable goods (if applicable).
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3. Return Process
1. Contact our Customer Service Team at [email/phone number] to request a return authorization.
2. Once your request is approved, you will receive instructions for shipping or returning the item to our facility.
3. The customer is responsible for the cost of return shipping unless the return is due to our error (e.g., defective or incorrect item).
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4. Refunds
After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within [7–10 business days] to your original payment method.
Shipping costs are non-refundable (unless the return is due to our fault).
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5. Exchanges
If you need to exchange an item for the same product or a different model, please contact us at [email/phone number]. Exchanges are subject to product availability.
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6. Damaged or Defective Items
If you receive a damaged or defective product, please notify us within [48 hours] of delivery with photos and order details. We will arrange for replacement or a full refund at no extra cost.
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7. Contact Us
For any questions about returns, refunds, or exchanges, please contact:
📧 Email: [deepanshu999991@gmail.com, ds8388991@gmail.com]
📞 Phone: [+917217337833]
🏢 Address: [Meerut Cannt ,Uttar Pradesh 250004]
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